ZENDESK
The Customer is Always Human

Customer service can bring out the most inhumane parts in all of us. Waiting on hold can make someone want to throw their phone in front of traffic. Or having to repeat yourself 12 times to an automated system will have you question your entire existence.

This campaign set out to bring empathy to a category of bad experiences and soul-less chatbots. Zendesk revolutionizes customer service with smarter AI and state-of-the-art tools for every agent. Because at the core of every interaction, customers aren’t just another ticket number — they’re humans.